MGT406 - ADVANCED MANAGEMENT SKILLS
8 HOURS

This comprehensive course is designed for experienced public works leaders ready to elevate their management capabilities. Tailored for city and county commissioners, supervising engineers, directors, managers, superintendents, crew leaders, and other professionals with a minimum of six months of supervisory experience, this course sharpens leadership through targeted instruction in communication, project management, and change management.
At the core of the training is a proven 5-Stage Workforce Development Model that empowers agencies to build, support, and sustain capable, high-performing teams. Each stage contributes to shaping a workforce prepared to meet the evolving challenges of public service.

Course Overview:
" Module 1: Essential Communication Skills for Managers
" Module 2: Best Practices in Employee Retention
" Module 3: Critical Position Succession Planning
" Module 4: Time Management and Task Prioritization
" Module 5: Basic Project Management for Daily Operations
" Module 6: Change Management Strategies
" Module 7: Presentation Skills and Professional Delivery
" Module 8: Problem-Solving Skills for Managers
" Module 9: Managing High-Performing Difficult Employees
" Module 10: Workplace Security and Awareness