Introduction to Customer Service Online
Customer Service is critical to survival in today’s economy. In this certificate you’ll learn how to understand yourself, your team, and your customers. Learn how to develop successful relationships with others, while mastering techniques to achieve your goals and avoid many types of mistakes. Everything you learn can be used to “Wow” your customers and convert them into long term assets.
Required Courses:
Managing Customer Service
24 Hours | $199
Skills for Making Great Decisions
24 Hours | $199
Achieving Success with Difficult People
24 Hours | $199
Effective Selling
24 Hours | $199
Total Program Cost: $846* (Includes $50.00 Certificate Fee)
NOTE: All courses must be taken at The University of Texas at Arlington Continuing Education in order to be eligible for the certificate.
Click on the courses below for course description and further details.
Click the course Title link for more information.
Click the course Title link for more information.
| Title | Type | Fee |
|---|---|---|
| Managing Customer Service | Online | 199.00 |
| Skills for Making Great Decisions | Online | 199.00 |
| Effective Selling | Online | 199.00 |
| Achieving Success with Difficult People | Online | 199.00 |
| Achieving Success with Difficult People (Self-Paced Tutorial) | Online | 199.00 |
| Managing Customer Service (Self-Paced Tutorial) | Online | 199.00 |
| Skills for Making Great Decisions (Self-Paced Tutorial) | Online | 199.00 |
| Effective Selling (Self-Paced Tutorial) | Online | 199.00 |
These courses may be offered at a future date. Click the course Title link for more information.
