Sorry, this course is inactive. Please contact our office to see if it will be reinstated, or if alternative classes are available.
This program will prepare you to sit for the national certification exam to become a Microsoft Certified Desktop Support Technician. MCDSTs are employed as help desk technicians, customer support representatives, PC support specialists, technical support representatives, technical support specialist, and more! MCDSTs are not expected to possess network administration skills.
Upon successful completion of this program, you will be able to:
You will also be prepared to write the following core exams: