MGT404 - BASIC SUPERVISION AND MANAGEMENT SKILLS
16 HOURS

Transitioning into a supervisory role requires more than technical expertise-it demands a solid understanding of leadership, communication, and the responsibilities that come with managing people. This 16-hour course is specifically designed to equip new or aspiring supervisors with the essential "survival skills" needed to succeed in a leadership position within public works and related service environments.
Whether you're a recently promoted employee, preparing for a leadership role, or seeking to improve your foundational management skills, this interactive course offers practical tools and real-world scenarios to help you lead with confidence from day one.

Course Overview:
Participants will explore key topics through instructor-led modules, group discussions, and engaging scenario-based exercises designed to simulate the challenges and decisions faced by public sector supervisors.
" Module 1: Making the Transition - From Employee to Manager
" Module 2: Management vs. Leadership
" Module 3: The Basics of Being a Supervisor or Manager
" Module 4: The Fundamental Skills of Being a Leader
" Module 5: Situational Leadership - When Management & Leadership Merge
" Module 6: Developing Yourself and Your Employees
" Module 6: Developing Yourself and Your Employees
" Module 7: Coaching, Documentation, and Disciplinary Actions
" Module 8: Conducting Effective Employee Evaluations
" Module 9: Managing Conflict & Preventing Workplace Violence
" Module 10: Do's and Don'ts of Federal and State Employment Laws