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Mediation in the Employment Sector: Workplace Conflict

Dates:October 6-29, 2014
Meets:M and W from 6:30 PM to 9:30 PM, 8 sessions
Hours:24.00
CEUs:2.40
Location:UT Arlington TBA
Instructor:Ralph Steele
Fee: $349.00  
Textbook:Text: Resolving Conflicts At Work: Ten Strategies For Everyone on the Job by Ken Cloke and Joan Goldsmith; and Save Millions With Conflict Coaching by Dr. Ralph Steele

Course Description

This course serves as an introductory course to the sources and causes of conflict within business organizations, colleges and universities (both public and private). It addresses implementation issues, such as working with multiple and often polarized senior stakeholders that must be addressed when implementing mediation and conflict resolution services within business settings. DVD simulation and case studies are used to help persons assess workplace conflicts and to provide specific skills necessary for managing and preventing workplace disputes.

This course is great for human resource managers, supervisors, employees, attorneys and professionals. CEUs and MCLE credit will be given for participants through the Texas State Bar, The Board of Examiners for Social Work, Licensed Professional Counselors, Psychologists and other professional educators who seek continuing education credit.

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